Our commitment
We design and build this website with the goal of meeting the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA. This standard is widely accepted as the practical benchmark for an accessible business website. We treat accessibility as a feature of quality, not an afterthought.
We welcome reports of any barrier you encounter. See "How to report a barrier" below.
What this means in practice
- The site is navigable by keyboard alone — every interactive element can be reached and operated without a mouse.
- Focus states are visible on links, buttons, and form fields.
- Form fields use visible labels, not placeholder-only labels.
- Color contrast meets AA thresholds for normal-size body text.
- Headings follow a logical order so screen readers can scan the page structure.
- Images include descriptive alt text or are marked decorative.
- The site honors the
prefers-reduced-motionsystem preference: animations are disabled for users who request reduced motion. - Tap targets on mobile are at least 44 pixels tall to support users with reduced precision.
Known limitations
We are aware of the following limitations and are working to address them:
- [List specific known issues here as they are identified — e.g., "the third-party booking widget on /book has not been audited; an alternative phone path is provided." Remove this section if no known issues exist.]
How to report a barrier
If you encounter a part of this site that is difficult or impossible to use, please tell us. We treat accessibility reports as priority issues.
- Email: hello@comfortpro-demo.example
- Phone: (630) 555-0142
When possible, please include the page URL, what you were trying to do, and the assistive technology or browser you were using. We aim to respond within two business days.
Alternative ways to reach us
If the website is not working for you, you can always reach Comfort Pro Heating & Cooling by phone at (630) 555-0142 during business hours (Mon-Fri 7am-7pm, Sat 8am-2pm). After-hours emergencies are answered 24/7.
Updates
This statement is reviewed and updated as the website changes. The "Last updated" date above shows the most recent revision.