What we collect
When you submit the contact form on this site, we collect the information you provide: name, phone number, email address, city, the service you're asking about, and the optional description. We use this information only to respond to your request.
Our website hosting provider automatically receives basic technical information when you visit any page: your IP address, browser type, referring page, and time of visit. This is standard for any website on the public internet and is used by the hosting provider for security and operational purposes (for example, blocking abusive traffic).
We use a privacy-friendly analytics service to count page visits. It does not use cookies and does not identify you. We do not run advertising or behavioral tracking on this site.
What we do not collect
- We do not sell your information.
- We do not share your information with marketers or data brokers.
- We do not use your contact-form information for any purpose other than responding to your inquiry.
- We do not place advertising cookies on this site.
How we use your information
The contact-form information you provide is used solely to follow up on your request — typically a phone call or email reply. We retain your submission for as long as needed to complete the work you asked us about, plus a reasonable period to respond to follow-up questions or warranty matters.
Third-party services
This site uses the following kinds of third-party services:
- A website hosting provider hosts the website and provides a bot-protection service on the contact form. It may receive basic technical information to provide these services.
- A privacy-friendly analytics service counts page visits without cookies.
- An email delivery service delivers contact-form submissions to Comfort Pro Heating & Cooling.
Cookies and similar technologies
This site does not use tracking cookies. The site may use a small number of strictly necessary cookies for functionality (for example, a bot-protection cookie on the contact form). These cookies do not identify you personally and are not shared with advertising networks.
Your choices
You can:
- Choose not to submit the contact form. Browsing the site does not require sharing personal information.
- Ask us to delete your contact-form submission at any time. Contact us at hello@comfortpro-demo.example or (630) 555-0142.
Seeing or deleting your information
To ask for a copy of the information we hold about you, or to ask us to delete it, email hello@comfortpro-demo.example with "Privacy request" in the subject line. The owner of Comfort Pro Heating & Cooling handles these requests and will confirm when it is done. [TO CONFIRM: the inbox for privacy requests, the person who handles them, and that someone checks that inbox.]
Children's privacy
This site is not directed to children under 13. We do not knowingly collect information from children. If you believe a child has submitted information through this site, contact us and we will delete it.
Updates
We may update this policy as the website or our services change. The "Last updated" date above shows the most recent revision. Material changes will be communicated through the website.
Contact
Questions about this Privacy Policy? Contact Comfort Pro Heating & Cooling at hello@comfortpro-demo.example or (630) 555-0142.